Eddie Bauer Website

Transforming eddiebauer.com into a best-in-class ecommerce website

Eddie Bauer Logo
Two hikers in Eddie Bauer gear walk down a rocky mountainside
SERVICES

Visual Branding
UX Design
UI Design
Copywriting
SEO

Eddie Bauer is an outdoor apparel brand with a deep history in the Pacific Northwest. Started by Eddie himself as a single storefront known as “Bauer’s Sport Shop” in downtown Seattle in the 1920’s, the brand has grown to be a household name throughout the United States and worldwide.

desktop and mobile mockup of homepage design

“Mentor has been a trusted design and technology partner for us over the past year. Their extensive knowledge and expertise in the digital space has driven loyalty to the Eddie Bauer brand.”

KRISTEN ELLIOT – VP OF MARKETING

The Challenge

In anticipation of the company’s 100 year anniversary, Eddie Bauer sought out a partnership with Mentor to transform EddieBauer.com into a cohesive, brand aligned, best-in-class ecommerce website experience.

The Solution

The new website was designed as a destination to inspire and enable a core audience of active enthusiasts. We leveraged Eddie Bauer’s partnerships with outdoor adventurists to incorporate storytelling, performance visuals, and authenticity into the shopping experience. Functionally we streamlined the shopping funnel through features such as personalization, visual search, improved filtering, a simplified checkout, and a compelling and clear adventure reward and credit card integration.

mockup of climbing guide profile page

Connecting with Brand Enthusiasts

The new website was designed as a destination to inspire and enable a core audience of active enthusiasts. We leveraged Eddie Bauer’s partnerships with outdoor adventurists to incorporate storytelling, performance visuals, and authenticity into the shopping experience.

Streamlining the Shopping Experience

Functionally we streamlined the shopping funnel through a whole new information architecture along with features such as personalization, visual search, improved filtering, a simplified checkout, and a compelling and clear adventure reward and credit card integration.

Information Architecture tree of eddie bauer website
eddie bauer brand mood board

Elevating the Brand

Through a series of moodboards we were able to explore new ways to envision Eddie Bauer’s existing brand. Bold type treatments, with colors and textures pulled in from highlighted products, set a new tone for the site.

Visual Search Patterns

Adding product images along-side search suggestions helps shoppers find what they are looking for more quickly and also allows Eddie Bauer the flexibility to feature products within the search results.

example of rich content search results
desktop mockup of my bag ux

Friction Free Check-out

Special attention was placed on the checkout flow. From adding to cart to the purchase experience, we ensured there were no roadblocks for customers having a smooth buying experience.